Questions, answered straight

Presso is a point-of-sale and management system for laundries and dry cleaners in the UAE and GCC. It covers counter orders, pickup & delivery, garment tracking, customer notifications and VAT-compliant invoicing — in English and Arabic.

Independent laundries, dry cleaners, laundry chains, hotel laundry suppliers and wash-and-fold services across the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman. From a single counter to multi-branch operations with a central plant.

Presso is built by Pandoratech, a UAE software company (head office Al Ain, site office Ras Al Khor, Dubai) that has run POS and ERP systems for Gulf businesses since 2012. Support comes from the same UAE team that builds the product.

Presso runs in the browser on any device — counter PC, tablet or phone — so there is nothing to install and it works offline-tolerant on the shop floor. Staff log in with a PIN; roles (cashier, manager, owner) control what each person sees.

Yes. Full tax invoices include the words "Tax Invoice", your name, address and 15-digit TRN, a sequential invoice number, dates, line descriptions, the VAT rate and amount in AED and the total — per Article 59 of the Executive Regulations. B2C simplified invoices are supported for sales under AED 10,000.

Yes — UAE 5%, Saudi Arabia 15%, Bahrain 10% and Oman 5% are built in, with AED, SAR, QAR, KWD, BHD and OMR currencies and a VAT-inclusive display toggle.

Presso keeps an e-invoicing readiness roadmap in settings. The data model already stores everything PINT AE invoices need, and we will ship the accredited-provider integration ahead of the mandate.

Yes — VAT summaries and sales reports export for your quarterly VAT 201 return on EmaraTax. Records are kept for the FTA-required 5 years.

Fully — the interface mirrors into right-to-left Arabic, the garment catalog is bilingual, and receipts and customer notifications go out in the customer's language.

Customers receive templated updates (English or Arabic) when the order is received, in cleaning, ready, out for delivery and delivered. SMS is the fallback channel. Templates carry your brand and branch details.

Yes — delivery slots, driver assignment, live run statuses, proof of delivery and end-of-shift driver COD reconciliation. Minimum-order free-delivery rules are built in.

A GCC-ready catalog: kandura/thobe, abaya, ghutra/shemagh, bisht, jalabiya, suits, dresses, sarees, bedsheets, curtains, carpets per m², shoes, and wash & fold per kg. Every item is bilingual and fully editable per branch.

Yes — sell prepaid plans (e.g. 40 kg/month), keep a customer wallet balance, and Presso bills overage automatically. Great for steady recurring revenue.

Yes — contract rate cards per client, credit terms, and one consolidated monthly tax invoice per account, with full transaction detail attached.

Starter is AED 149/month per branch, Business AED 299/month, Enterprise AED 499/month (excl. 5% VAT). No setup fees, no commission on your orders, cancel anytime. Annual billing saves two months.

Yes — start a 14-day free trial at app.presso.ae. Sign up with your email and you get your own Presso workspace in about a minute, preloaded with a GCC service and price catalog you can edit. No credit card required. Prefer a guided tour first? Book a demo.

Yes. We import your customer list, service catalog and price lists during onboarding. Historical orders can be imported from spreadsheets or exported data from most POS systems.

Typically under a week: catalog and prices, TRN and receipt branding, WhatsApp templates, staff PINs and a training session for your counter team — in English or Arabic.