Garment tracking system for laundry — no more lost kanduras
Every ticket gets its own QR/barcode label. Scan it to move the order through cleaning, give it a rack location and pull up its full history — so the kandura or abaya a customer asks about is found in seconds, even in the pre-Eid rush.
Print the label at intake — then let the scans do the work
Presso prints a QR/barcode label for every ticket the moment it is taken at the counter. From then on your team moves the order with a scan instead of a shout across the shop: detailing, cleaning, pressing, ready. Each scan records the stage and the time, and once the order is packed you assign it a rack location — so collection day sounds like “rack B4”, not a rummage through the rails.
The order board updates as scans happen, so the cashier marking tickets ready and the manager watching for a pile-up in Cleaning are always looking at the same live picture — no end-of-day reconciliation between the rail and the register.
- QR/barcode label printed at intake — one per ticket
- Scan with any phone or tablet camera to move stages — no typing
- Rack location assignment for ready and awaiting-collection orders
- Full stage timeline with a time stamp on every move
Answer “where is my abaya?” in one look
When a customer calls or walks in asking about an order, the timeline view has the answer: what came in, what was flagged at detailing, which stage it is in now and when it got there. Stain, damage and color chips recorded at intake sit next to the stage history, the express flag and the payment status — the same order screen your cashier already knows. And because intake detailing is part of that record, a damage or rewash conversation starts from what was noted at the counter — not from memory.
- Stage-by-stage history with time stamps, from New to Completed
- Stain, damage and color detailing captured at intake, in English & Arabic
- Express flag and promised turnaround visible at every stage
- Payments, receipts and notifications attached to the same order
What garment tracking does for your laundry
The Garment QR/Barcode Tracking add-on toggles on per branch, on the devices you already own. Here is what it changes day to day.
QR & barcode labels
A scannable label printed for every ticket at intake — the order’s identity from counter to collection, readable by any device camera. Reprint one from the order screen whenever a tag wears out.
Rack locations
Assign each ready order a rack slot, so handover takes seconds — even when the shop is full of Eid-week abayas and kanduras.
Scan-based stage moves
One scan moves a ticket from New to Detailing to Cleaning to Ready. No typing at the machine, no stage updates forgotten mid-shift.
Lost-garment prevention
Every move is time-stamped, so a missing piece has a last-known stage and a clear trail — not a blame game across shifts. If something is miscounted, the timeline shows where to look first.
Express flags
Express tickets keep their +50% surcharge and promised time visible through every stage, so same-day orders never sit in a queue unnoticed.
Customer-facing status
Each scan can fire the customer’s WhatsApp or SMS update automatically — received, cleaning, ready, delivered — in English or Arabic.
Garment tracking is included from the Business plan — see pricing →
Garment tracking FAQ
Do I need special hardware to scan garments?
Is garment tracking included in every Presso plan?
Does tracking work with pickup & delivery orders?
Tracking works best with the rest of Presso
Garment tracking is one add-on in the Presso system. These are the three features it touches every single day.
Order management
Two-pane intake, the live order-status board and detailing chips — where every tracked ticket begins.
Explore →WhatsApp notifications
Turn every scan into a bilingual customer update: received, cleaning, ready, out for delivery.
Explore →Reports & analytics
Spot stage bottlenecks and slow turnarounds from live data — before the pre-Eid surge finds them for you.
Explore →Ready to run a smarter laundry?
Book a free demo and see Presso handle orders, delivery and VAT invoicing for your laundry — or explore the live demo yourself.