Add-on · Pickup & delivery

Laundry pickup and delivery software that runs your routes

Free pickup and delivery is the baseline customers expect in the UAE — usually above a minimum order. Presso turns that promise into a controlled operation: slots, drivers, live run statuses and cash collected, all reconciled by the end of the day.

Delivery slots Driver runs & statuses Driver COD cash-up Proof of delivery
Presso laundry pickup and delivery software screen showing delivery slots, driver assignments, run statuses and proof of delivery for a UAE laundry
Run the routes

Slots, drivers and proof of delivery on one screen

The delivery board is the control tower for the day. Every scheduled pickup and drop-off sits in its slot with a driver assigned, and the run moves from scheduled to picked up, out for delivery and delivered as the day unfolds. When the bags are handed over, proof of delivery is captured on the spot — so “where is my order?” never turns into a phone argument.

  • Time slots for pickup and delivery, booked at the counter or from a WhatsApp message
  • Driver assignment per run — each driver works from their own list
  • Live run statuses: scheduled, picked up, out for delivery, delivered
  • Proof of delivery captured at the doorstep and stored against the ticket

Pair it with WhatsApp customer updates →

Any device, nothing to install

Your drivers already carry the delivery app

Presso runs in the browser, so there is no app to install and nothing to keep updated. The counter team works on a PC or tablet; each driver opens the day’s run on their own phone, taps through the stops, updates statuses and collects payment or proof as they go.

  • Works on any phone, tablet or counter PC — staff log in with a PIN
  • Drivers see their runs, addresses and the amount to collect at each stop
  • The same system the counter uses — one database, no end-of-day re-entry

See the order board behind it →

Pickup & delivery is on the Business plan →

Presso laundry delivery app view on a driver smartphone, showing the day's delivery run, order statuses and collection amounts in AED
The details that keep it profitable

Delivery, without the daily chaos

Free delivery only works when the rules, the cash and the customer are all handled for you — automatically.

Delivery slots

Offer pickup and delivery windows that fit the neighbourhood — mornings, evenings, even late Ramadan hours. Every booking lands in a slot on the board, so runs are planned, never piled up.

Minimum-order free delivery

Free pickup and delivery is the UAE norm, usually above a minimum order of AED 30–100. Set your threshold once; Presso waives the fee above it and adds it below it — automatically, on every ticket.

Driver COD reconciliation

Cash on delivery is still standard on laundry routes. Presso keeps a per-driver COD ledger, records how each delivered order was paid, and totals every driver’s cash at shift end — no end-of-month surprises.

Customer live status

Customers follow received, cleaning, ready, out for delivery and delivered without calling the shop. Updates go out on WhatsApp first, SMS as fallback, in the customer’s own language — English or Arabic.

Zones & fees

Define the areas you serve and what delivery costs in each. Keep nearby zones free above the minimum, charge a fair fee for the far ones, and let the rules apply themselves at the counter.

Rewash handling

A garment that needs another cycle goes straight back into cleaning with its full history attached — same ticket, no re-entering items, and the customer stays informed until it is right.

AED 30–100typical minimum order for free delivery at UAE laundries
24–48hstandard turnaround customers expect — express runs faster
~89%WhatsApp penetration in the UAE — where delivery updates land
~18%of UAE payments are still cash — driver COD needs daily control

Running routes in Dubai, Abu Dhabi, Al Ain or Sharjah? Presso is built around your city’s norms.

Questions

Pickup & delivery questions

How does the free-delivery minimum order work?
You set the threshold once — in the UAE the norm sits between AED 30 and AED 100. When a delivery order totals less than the minimum, Presso adds your delivery fee to the ticket automatically; once it crosses the threshold, the fee drops off. Counter staff never have to remember the rule, and the customer sees one honest total on the receipt.
How is driver COD reconciled?
Cash on delivery is still everyday practice on laundry routes, so Presso keeps a per-driver COD ledger. Every delivered order records how it was paid — cash, card or on account — and at the end of the shift the cash-up shows exactly what each driver should be holding. Shortfalls surface the same evening, not at the end of the month.
Can customers follow their delivery status?
Yes. Customers receive automatic updates in English or Arabic when the order is received, in cleaning, ready, out for delivery and delivered. WhatsApp is the first channel with SMS as fallback — important in a country where WhatsApp reaches around 89% of the population. The notifications page explains how the templates work.

All FAQ →

Ready to run a smarter laundry?

Book a free demo and see Presso handle orders, delivery and VAT invoicing for your laundry — or explore the live demo yourself.